Fastest way to reach us: email support@mahajanasuper.lk with your registered mobile number and a short description of the issue. A screenshot helps us solve it faster.
01Contact us
02How do I register?
Visit any Mahajana Super or Mahajana Homes branch in Kandy or Gampola. Registration is free, takes about 30 seconds, and your Club Card and points balance are ready immediately. Then log in to the app with your registered mobile number.
03How do I claim my points?
Open the app, show the QR code on your digital Club Card at any counter before your purchase is rung up. Your points balance updates automatically and stays in sync with the till.
04I lost my phone — how do I recover my account?
Your points and vouchers live safely on our servers, not on your phone. Email support@mahajanasuper.lk from any address with your registered mobile number. We'll verify your identity and help you log in on your new device.
05How do I delete my account?
Email support@mahajanasuper.lk with "Delete account" in the subject line and your registered mobile number in the body. We confirm deletion within 48 hours and remove your personal data from our systems. Transaction history is retained only where Sri Lankan tax and bookkeeping law requires it. See our Privacy Policy for details.
06The app isn't working
Try these three steps in order:
- Force-quit the app and relaunch it.
- Check that your phone has a working internet connection.
- Make sure you're on the latest version from the App Store or Google Play.
Still stuck? Email us a screenshot, your phone model, and your app version, and we'll get you sorted.
Looking for our data practices? Read the Privacy Policy and Terms of Service.